Location: Mexico City, MX

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About the role

This role begins at Tier 0, where agents ramp up to Tier 1 readiness over their first few weeks. The Tier 0 Support Agent independently handles a broad range of contributor support issues, including moderately complex and nuanced cases requiring sound judgment, investigation, and clear communication. This role works cross-functionally to ensure contributors receive accurate, timely, and…

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Where this listing came from

Original publisher: Greenhouse

Employer: Scale AI

Apply on: job-boards.greenhouse.io

Published: 12 January 2026

Last checked: 20 October 2026

Availability: Open as of the last check

Listing provided by Greenhouse

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